At Carer on Call, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Statement outlines how we collect, use, and process your data in accordance with the Data Protection Act 1998 and the EU General Data Protection Regulation (GDPR).

Data Collection and Processing:

  • We are a recruitment business that provides work-finding services to clients and work-seekers.
  • We collect and process personal data, including sensitive personal data, to provide you with work-finding services.
  • The legal bases for collecting and processing your personal data include your consent, our legitimate interest, our legal obligations, and our contractual obligations to you.

Data Sharing:

  • We do not share your data with any external parties outside of our company, except for our clients, agents of our clients, our advisers/service providers, and regulatory bodies.
  • Our clients or their representatives may request details about you, such as qualifications, experience, and criminal records.
  • Our agents, consultants, and service providers may need access to your personal data to perform certain business-related functions.
  • Regulatory bodies, such as the Employment Agency Standards or HMRC, may review our records to ensure compliance with relevant legislation.

Data Retention:

  • We retain the personal data processed by us for as long as required by law/regulation or as necessary for the purpose for which it was collected.
  • Our standard retention period is at least 8 years after services are provided to you.

Data Protection Measures:

  • We have implemented measures and procedures to protect the privacy of your data and ensure that data protection is integral to all our processing activities.

Your Data Protection Rights:

  • In addition to being informed about the personal data we process, you have the following data protection rights:
  • The right to access the personal data we process about you.
  • The right to request rectification of your personal data.

If you have any concerns or questions regarding your privacy or data protection, please reach out to us through the provided contact form. We are here to assist you.